Privacy policy

1. Who we are

This website is operated by [to be confirmed] (“ExSalEnt”, “we”, “us”), registered at [to be confirmed]. This policy covers personal data collected through this public website. Data that our customers record in the ExSalEnt admin console and mobile app is handled under the agreement with each customer organization.

2. What we collect on this website

When you send an enquiry

• Your full name, work email, phone number and organization name.
• Optionally: your industry, the modules you are interested in and your message.
• Your team size and the type of enquiry (plan consultation, product demo or general question).
• That you agreed to be contacted, and when.
• The page you sent it from (for example “/book-a-demo”).
• A one-way coded value derived from your IP address, used only to limit repeated submissions. We do not store your IP address itself.

Cookies and similar storage

We store your cookie choice, and with your consent use Google Analytics. See the cookie policy. Analytics never receives what you type into our forms.

3. Why we use it

• To reply to your enquiry, discuss plans, arrange a demo and follow up on it.
• To prevent spam and abuse of the enquiry form.
• With your consent, to understand how visitors use the website so we can improve it.

We process enquiry data on the basis of the consent you give on the form, under applicable law including India’s Digital Personal Data Protection Act, 2023. [to be confirmed] (legal review: confirm lawful basis and notice wording).

4. Who can see it

Enquiries are stored in ExSalEnt’s own database and can be read only by authorised members of the ExSalEnt team through our internal console. We use cloud hosting and database providers to run our systems; they process data on our behalf. We do not sell your personal data. Providers and transfer locations: [to be confirmed].

5. How long we keep it

Enquiry data is kept for as long as needed to handle the enquiry and any resulting relationship, then deleted or anonymised. Retention period: [to be confirmed].

6. Your rights

You can ask to access, correct or erase your personal data, or withdraw your consent at any time. Withdrawing consent does not affect processing already carried out. To make a request, contact [to be confirmed]. Grievance officer details: [to be confirmed].

7. Security

The enquiry form is sent over an encrypted connection where the site is served over HTTPS. Access to stored enquiries requires a signed-in ExSalEnt team account with the right permission, and every sign-in and change in that console is logged.

8. Children

This website is meant for businesses and is not directed at children.

9. Changes

We will update this page when this policy changes and show the date of the latest version at the top.